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Customer Service Assistant Interview Questions
2,457 customer service assistant interview questions shared by candidates
What skills do you have because of which we should choose you over others?
I was asked questions about how I'd deal with particular scenarios, e.g. an angry customer.
Why did I choose Lidl, what does great customer service look like to you
Tell me about yourself
They asked us to introduce ourselves and say something interesting about ourselves to the group.
Give an example where you went above and beyond for a customer Give an example where you had to settle customer dispute Give an example where you had to meet a deadline, how did you handle it
Using examples, tell me about a time when you had to compromise in order to work well as a team.
What attracted you to the role?
Asking for an item in the role play that you don't have.
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