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Customer Service Associate Interview Questions

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8,778 customer service associate interview questions shared by candidates

We just discussed availability, background and why I'm a good candidate. Odd is no reference chk! Asked birth cert, passport, ssn card, w2/pay stubs. Fill out my own background. Sign off on up to 50 hr week, when 40 was said in interview. No cc of employer handbook. No interview w actual boss. Seemed just needed a warm body to fill a seat. Impersonal. Couldn't even get a # to call hr. Only email. Very odd to me.
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Customer Service Associate

Interviewed at Rightway

3.4★
May 15, 2025

We just discussed availability, background and why I'm a good candidate. Odd is no reference chk! Asked birth cert, passport, ssn card, w2/pay stubs. Fill out my own background. Sign off on up to 50 hr week, when 40 was said in interview. No cc of employer handbook. No interview w actual boss. Seemed just needed a warm body to fill a seat. Impersonal. Couldn't even get a # to call hr. Only email. Very odd to me.

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