They read a scenario of a bad employee... then asked you to describe/list everything that was wrong with the story
Customer Service Manager Interview Questions
2,596 customer service manager interview questions shared by candidates
Primarily they were behavioral questions?
Name a time when you had to work together in a team to complete a task? What did you do and how were others effected by your decisions?
-Vous faite quoi dans votre poste actuel ? -Quel sont vos prétentions salariales ? -Nous n'avons pas de télétravail, ça vous va ?
How are you able to handle rude customer?
How were they (according to me) training poorly at my then current job? (this was following something I had said earlier)
Give them a report and findings of their products via self testing..
Do you know the area we are hiring for?
No tough question, other than getting over the shock of the misleading recruiting strategy.
What I knew about electronics. About my work expectations
Viewing 161 - 170 interview questions
See Interview Questions for Similar Jobs
Customer Service EngineerCustomer Care ManagerCustomer Success ManagerCustomer Service CoordinatorManager Customer SupportCustomer Service DirectorManager Customer CareCustomer Experience ManagerCustomer Service SupervisorCall Center ManagerCustomer Service SpecialistService Delivery ManagerRamp Agent TraineeCustomer Service ExecutiveCustomer Service Team LeaderSupport ManagerCustomer Service AdvisorCustomer Service AgentTeam Manager