The questions from the HR are based on your experience, as I was a fresher she asked me the following questions. The HR seems to be a very nice lady. 1. Why amazon? 2. Where do u see yourself after certain span of time? 3. Do you have any backlogs? 4. What do you know about customer service? --- I didn't answer as I knew nothing. So to make me answer this she asked me the following. 5. What do you expect when you go to a restaurant? --- As I answered this question she asked me to relate the answer with the 4th question. and some customer scenarios. 6. How long will you stay with us?
Customer Service Support Interview Questions
428 customer service support interview questions shared by candidates
Typical generic situation and behavioral questions. Ex. Give an example of a time you had to respond to an unhappy customer. Tell me about a situation when you had to work with beyond your scope of responsibility to resolve an issue. Etc
Why do you want to work for Cox?
.basic questions related to cv
There were no difficult questions because there was no interview.
Describe the difference between customer service and hospitality
Describe yourself? why did you apply for the position and why is it important? What appeals to you about this job? How well do you handle pressure?
Name a time you had a difficult experience with a co-worker and how that issue was resolved.
Tell me about yourself, why you are a good fit for this position. How was your daily routine in the previous work?
tell me some of your weaknesses and how you overcame them.
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