Is there anything you don't like about a previous job?
Customer Services Interview Questions
28,740 customer services interview questions shared by candidates
Group exercise: Similar to the Balloon debate. 9 survivors stranded in Alaska after plane crash, we were given profiles for each person with things like age, job, family, health conditions and, current state i.e injured, unconscious, stable etc. A helicopter could come every 24 hours and take a maximum of 3 people. We had to discuss and come to an agreement on who would go on the 1st heli, who on the 2nd and who on the 3rd.
Where do you want to be in 5 years?
Tell me about your skills
Describe a situation where you had an ethnic challenge and how did you solve it?
How good are you at coding?
What is your favorite subject?
Q: what skills can you bring to the role.
Situational questions, What if you're working with a customer and another customer is waiting to be helped, what will you do? Too Role play if a customer is needing material for a job and there's a situation with making the purchase.
Describe a time when you went above and beyond for a customer. What did you do?
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