Customer Specialist Interview Questions

12,414 customer specialist interview questions shared by candidates

Lots of behavioral questions "tell me about a time when..." Also the Culture Add questions are great... re: belonging, entrepreneurship and purpose. All broad topics, but allow Greenhouse to see if your values align with the company.
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Customer Support Specialist

Interviewed at Greenhouse Software

3.8
Aug 30, 2021

Lots of behavioral questions "tell me about a time when..." Also the Culture Add questions are great... re: belonging, entrepreneurship and purpose. All broad topics, but allow Greenhouse to see if your values align with the company.

The phone interview was difficult because the person I spoke with was rude on purpose ( iy's their way to see how you would respond to a customer) You would need to be prepared to answer questions about expressing empathy towards others, you will need to have manners....the managers are nice during the interview but they will be looking for anything that will display a possibility that you're not suitable (i.e. clearing your throat without saying excuse me, use of profanity, etc).
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Customer Care Specialist

Interviewed at Assurant

3.5
Apr 27, 2014

The phone interview was difficult because the person I spoke with was rude on purpose ( iy's their way to see how you would respond to a customer) You would need to be prepared to answer questions about expressing empathy towards others, you will need to have manners....the managers are nice during the interview but they will be looking for anything that will display a possibility that you're not suitable (i.e. clearing your throat without saying excuse me, use of profanity, etc).

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