How are you taking decisions?
Customer Success Engineer Interview Questions
521 customer success engineer interview questions shared by candidates
N/A No chance for an interview, HR ignored their candidate
TCP/IP questions IPSec VPN related questions IPsec tunnels and headers
Customer relationship, IPSEC, BGP, OSI, ZTNA, DLP...
Can you think of a past conflictual situation and what steps you took to solve it?
Most of the questions were related to my experience listed on the resume (like "Tell me more about this"), or related to the technical task.
Given an example of a situation where you had a disagreement within your team. How did you respond and deal with the situation.
Experience, why did I want to join ComboCurve, open for Q&A
The technical interview started with a requirement to code a simple REST call with the function name and variable name to use specified in the instructions. The next part was strangely vague with only three pieces of information provided. 1. a domain 2. an input value 3. an output value An example of the above translated into a sentence might be "Go to 'somesite.com' to find information about sending the value 'blue-5' to some URL mentioned somewhere in the site to get back 'red-7'". There was no mention of the value type, e.g. "We are searching customer orders." A consultant using only these requirements would be making the questionable choice of following a series of assumptions regarding the endpoints and REST calls, only to end up with a result which may be a coincidental match, and no means to verify if the implementation is correct or not. Even recognizing that this is an exercise, I found the scenario to be very unrealistic.
Tell me about yourself. Tell me about a time you had to solve a customer's problem.
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