What is one time there was a disagreement with a coworker, and how did you resolve said issue?
Customer Support Advocate Interview Questions
5,026 customer support advocate interview questions shared by candidates
Asked how you would handle customers and have certain scenarios.
Questions included things like "why do you want to work here, how do you handle diverse opinions/perspectives, how did you approach a difficult problem and what was the result, etc". They did NOT ask things like "what's your greatest weakness" or "why did you leave your last employer". Nor stupid questions like "you see a coworker stealing money from the register, what do you do". I've had to answer questions like this on interviews for OTHER employers, but this 6-question self-recorded video interview didn't ask anything like that.
WHat hours can you work?
Why do you want to work at Target?
Give an instance in which you provided good customer service.
Describe a time when you were around someone who had a different viewpoint than you. What were your actions and the outcome.
How do you handle high stress situations
Tell me about a time you disagreed with leadership and how did you convince them
what is your management style
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