1-Tell us what you know about Wise, our mission and culture 2-Why do want to work at Wise? 3-Are you used to work with metrics and kpi? 4-What is important for you to have when are you adapting to new metrics? 5-Why did you choose this position? 6-What was the most challenging part about your previous role, how did you overcome it? 7-Tell me about a situation that you had to put your team's needs before your own
Tell me about your self?
How can you rate yourself
What management style do you prefer? Why?
Which product or software strikes you well-designed and why? [sic]
What are are important values to you at an office?
Explain a time you dealt with an unhappy customer. How do you feel about startup culture (more collaborating vs. here's the corporate rulebook)? What makes you feel like you're a good fit for the role? Why do you want to work in Customer Support? Why support small businesses? Your future goals. Name 3 traits about you that make you adaptable. Explain your problem solving process.
They asked me about my past experience in customer-facing/customer support jobs. I did get asked to describe a few real life scenarios.
What are three of your strengths and three weaknesses?
Why did you apply and want to join us? Online assessment on their portal with real time situations or customer questions to resolve.
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