Nothing really unexpected. Interestingly the interview transformed into some form of coaching discussion for a reason I learned later. Therefore the interview was probably a bit atypical.
Customer Support Director Interview Questions
688 customer support director interview questions shared by candidates
What does good customer service look like?
Tell me about a difficult customer and how you handled the situation?
Behavioural questions about strenghts and weaknesses, attitude in different situations
Why am I interested in a role.
You’ll be asked quite a few of behavioural questions. My advise would be to recall as many situations as you can before taking part in interviews and be ready to talk about examples. Remember to be yourself!
Test di logica vari, comprensione del testo, necessaria comprensione della matematica ad un livello abbastanza basilare
What do you look for when hiring for customer support?
What's your preferred working style (individual or team)?
How do you keep up-to-date with current CS trends? How do you like to motivate your team?
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