I think one of the questions was about how I stay organised to stay on top my work .
Customer Support Specialist Interview Questions
2,857 customer support specialist interview questions shared by candidates
Asked about how my past experience contributes to the role I am applying to
How would you deal with an upset customer?
What sort of CRM or Zendesk experience do you have?
Have you had a lot of inbound and outbound call experience? How about chat experience?
If you grabbed your remote and tried to turn on the tv, but it didn't turn on what would you do?
Why do you think you've been unemployed for so long?
They asked me to detail a difficult experience as a Support Coordinator and how I managed to solve the issue.
Why should we hire you to represent our clients and their products?
"How long have you been in a Customer Support role" "Describe your experience in the Hospitality Industry" "What does great customer service mean to you" "What do you know about Avero" "What do you know about Avero" Technical- "What coding tools do you know" "What POSes are you familiar with" i.e. Networking vocabulary , Data vocabulary
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