I was asked if I had a resolution or "secret formula" to deal with a particular group of staff that have particular behaviors, attitudes and expectations. It wasn't really a difficult or unexpected question, but more so one that there really is no answer for because there is no "secret formula". This particular group of people are some of the most unique and difficult people to work with and I've experienced the same thing in each and every place where I have held this position. I was not able to provide an answer that was not something that had already been tried. My interviewer understood (the Managing Director) as they knew the type of people I would be dealing with and were familiar with the ongoing issues in working with them.
