Be prepared to give an example of a time you had to make a choice where no matter what you would lose out somehow or between two seemingly bad options. Then explain why you made the choice you did.
Dispatch Interview Questions
440 dispatch interview questions shared by candidates
what about your self
They asked me how I would define certain words and to correct English mistakes in example sentence (and explain the correction).
What did you do when you had an unsatisfied customer? Describe a specific situation.
All competency based
Customer Service Questions - Different scenario's how you would handle customers whether they were difficult, upset ect... The questions weren't hard. Easy to answer since I've been in Customer Service most of my career.
Practical questions to gauge how calm you can be in anxious situations
Level of experience
Parle-nous d'une des difficultés que tu as rencontrées sur un précédent poste et comment l'as-tu surmontée ?
None, because he failed to call or ever respond again.
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