First off they gave me around 30 minutes to take a quiz on dispatch questions. Then I was interviewed by HR, Head Dispatchers, and Manager all together. They all took turns asking me questions, first with asking questions about me, then "What would you do" situations in regards to HR and Dispatch. Then I was given a tour of the company.
They asked us to identify the issues and come up with a strategy to deal with several trains being delayed during rush hour. But also asked us to explain how we'd execute this plan by communicating with the other members of staff.
Everything was easy and they are very friendly.
Describe your past experience as a didpatcer How do you handle an Upset Driver
Describe how your experience will fill the requirements of this position.
How have I handled pressure at work in the past, weather it be because of the volume of work or because of pressure from management?
Describe your transportation degree to me
none of the questions were dificult
You have to coordinate many things at one time
Tell me how would you approach this situation with this customer. (last mile situation)
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