How would you deal with a customer that is really struggling to understand their bills due to learning difficulties?
Energy Analyst Interview Questions
3,649 energy analyst interview questions shared by candidates
Tell me a time you had to deal with an angry customer?
What gets you out of bed in the morning?
Tell me about a time you went above and beyond for a customer?
They asked multiple questions about customer service experience, such as when had I gone above and beyond for a customer.
Speak about yourself and why the job role
Asked a lot about why I was leaving current workplace etc. Also a lot of questions about the company itself - recommend researching this in depth. A little about my experience however felt like it was more personality based.
Name a time you went above and beyond for a customer
How are my experiences applicable to this position, how can they be applied?
why do you want to work for octopus energy
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