Technical Skills: “How do you troubleshoot complex issues?” “What tools have you used for issue management?” Scenario-Based: “Describe how you’d handle a critical system failure.” “Tell me about a challenging escalation you resolved.” Behavioral: “How do you communicate with different teams during an escalation?” “Give an example of teamwork in resolving an issue.” Experience: “What’s your experience with high-pressure situations?” “What achievements in your career are you most proud of?”
Interview was very basic phone screening. Test was timed at 30 min and basically asked to write a function that accept some input and prints the first unique character and it's index value.
Tell me everything you can about sending an email from the moment a user hits send to when the recipient reads it.
Related to database and Operating system
Please describe how you handled an interaction with a stressful situation on their hand and what you think it is more important to keep that client's trust.
Explain your understanding of SIP What is the difference between TCP and UDP? What do you have to bring to the Team? Tell me about how you would handle an irate customer
Technical
tell me a situation when you have failed to meet customer satisfaction? were you able to fix it? do you think you could have done better?
Can you describe a recent investigation you’ve done?
Why do you want to leave your current Job?
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