Tell me a time you encountered a dirty restaurant and how it made you feel about the company?
Filme Interview Questions
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Give time when you went out of the way for a guest.
Describe a time when you went above and beyond to help a customer.
What's an award you were proud of?
A customer comes up to you with a team of children and they all want to buy popcorn and a drink. How would you convince the woman who is chapperoning these children to purchase a stubs card? A volleyball team arrives at the box office and wants to get 4 tickets to the movie they are late for already and they do not have a stubs card but you have to ask them and try to convince them to get one, how would you convince these team members to get a stubs card? A mother with two children and a husband show up and want to buy 2 adult tickets, 2 childrens tickets and 2 small drinks as well as popcorn they don't know about the stubs card nor do they have one. they only come to the movies maybe about 3 times a year, how would you sell them on joining up for the AMC rewards stubs card? Two elderly people come to AMC Theatres every week to watch a movie every friday night, they don't have a rewards card and have never heard about it, how would you convince them to get one?
Suppose a customer comes up to you with a complaint that the water in the mens bathroom is running and won't stop, how would you handle this situation? A customer is complaining about a theatre floor being sticky and didn't like the movie because of it and wants a refund as well as wants to speak to the manager but the manager is not in, how would you handle this situation? A customer comes up to you complaining that the film in their room isn't working and it keeps glitching, how would you handle this situation and what would you tell the customer?
Tell us about yourself (name, school, major, etc) What is your favorite movie and why? Why do you want to work for AMC?
Have you ever had any conflicts with your previous managers/co-workers? What does integrity mean to you? What are your strengths? What are you weakness? How can you overcome your weakness? Why do you think you'll be successful at AMC Theatres?
"How would you handle a crowd of rowdy children and impatient parents at a big premiere?"
The most difficult thing was the scenario but even that wasn't too tough just a little awkward because you're selling it to people who pitch the card to people everyday.
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