I was given a scenario for role-playing, a member of interview panel was playing a customer role, I was given a role of FSR, the other two member of the panel observing interaction.
Financial Services Representative Interview Questions
3,575 financial services representative interview questions shared by candidates
Request to a role play scenario.
1. Tell me how did you managed client complain. 2. Tell me how did you handle unhappy client. 3. What did you do to achieve your target.
The recruiter asked for specific questions about previous work experience, why do you leave, typical scenario questions etc.
Q: tell me one suggestion you gave that made a difference at your current role.
Have you had experience with targets and sales goals?
Describe about prev job? A situation where you went above and beyond your role? Things that you like and hate in your job? How would you handle a situation where you couldn't meet the expectation of a client?
Why do I want to work at Cibc
Former working experience
How do u turn an angry client to a sales opportunity.
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