“What’s your leadership style and how do you ensure accountability on your team?”
Gerente De Helpdesk Interview Questions
31 gerente de helpdesk interview questions shared by candidates
Behavioral, motivational, technical
How would you build a global team of helpdesk technicians and keep them motivated?
Do you have any other questions? In what roles do you see yourself here?
There were a few challenging questions
How would you handle a stressful situation with a government Client.
Do you know how to run Cat5e cable?
We need someone who is not 9 - 5 are you happy with that
I cannot believe that all your team members liked you!
How would you handle a live site issue? Take us through your last live site incident and what were your responsibilities? Technical questions, importance of KB, hobbies, how would you manage difficult customer. What gets me excited and what is my passion?
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