Explain what DNS and DHCP are and how an organization may use those
Help Desk Agent Interview Questions
3,949 help desk agent interview questions shared by candidates
Past customer service experience. How did you handle a difficult co worker in the past?
Asked about previous experience and work history
Typical..what's ur weakness/strength stuff
Explain how you handled a difficult situation with a customer
Are you familiar with SQL?
Why sound I hire you??
Generic, open-ended situation type questions.
Difference between a router and a switch.
What experience do you have support windows/Mac computers
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