I was not asked any technical questions in my interviews. In my interview with Brooksource I was repeatedly asked if I felt that phone support was something I could do and be comfortable with it.
Help Desk Agent Interview Questions
3,949 help desk agent interview questions shared by candidates
What role would I take in a start-up company
How to troubleshoot a VOiP phone if call is not clear
What would you do if a customer gets angry over the phone?
Is Office 365 installed on premise or in the cloud?
Why do you want this job?
NO questions were asked
Are you OK with relocating?
Example 1: How does you background and experience match this role?
Mainly questions regarding my experience handling technical problems.
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