In the first interview they asked behavioral questions and about work history.
Help Desk Associate Interview Questions
3,950 help desk associate interview questions shared by candidates
What you can bring to the company?
Q.2 ) Given a scenario, where a customer walks to the front desk , answer the phone call and your line manager asks you to do a certain task, how would you deal with it?
What moves you?
How would your former co-workers describe you?
What is your Greatest weakness
Didn't get that far into it.
How would you approach the issue of a single computer lacking internet connectivity?
What do you do in your free time?
How would you handle a caller who called in and is not able to see their screen?
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