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Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
What made you apply to Silvi?
Mix of technical and tell me a time when
stuff like how to boot computer
What should you do when customer is very angry?
They asked me if I JD ever worked here before
Technical Question: What is DHCP?
Technical Question: You find a computer stuck in a loop at boot-up. What do you do?
How would you troubleshoot hardware?
What books are you currently reading? Everything else was pretty standard but this question in the 2nd interview threw me off.
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