Basic questions about yourself, then technical questions about the role.
Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
Explaining the basic components of a computer.
Why would you be a good fit?
How do you deal with a stressful situation?
What is your professional background?
Asked basic network troubleshooting questions and Microsoft Exchange questions
Nothing technical difficult and they didnt seem to understand technology. Seems like they leave it up to the student workers.
How do you deal with a stressful situation kind of question.
The questions were quite typical and general. He asked my previous experience, what did I do during the internship, why applied. The questions are quite detailed.
How do you resolve conflicts
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