Why are you looking for a new job
Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
They asked about how many clients I handled at my last position
Do you have previous experience
Acerca de mí experiencia en el área técnica
Basic IT questions. There was no technical question.
Different scenarios on how to fix PCs
Describe a time where you had to deal with something that you didn't know the answer to? How did you solve it and keep the customer happy?
We didn't get that far. The first thing we talked about was the hours, and that this was now a graveyard shift. I immediately thanked him for his time, and told him that I was not interested in a position involving the graveyard shift & that I wouldn't have applied if I had known they'd changed it.
I didn't think any of the questions were too difficult to answer. I guess I just wasn't the person they were looking for even though I felt I was qualified for the position
What is good customer service? How do you handle an angry customer? What is one of your weaknesses? What motivates you for the help desk assistant job? Are you a team-player? and traditional questions...
Viewing 2271 - 2280 interview questions
See Interview Questions for Similar Jobs
Customer Retention SpecialistCustomer Retention RepresentativeClient Success RepresentativeSupport RepresentativeClient Support RepresentativeCustomer Retention AgentCall CenterRetention Customer Account ExecutiveTechnical Support RepresentativeHelp DeskClient Success RepHelp Desk AgentRetention RepresentativeDirector Customer RetentionCustomer Relations RepresentativeTech Support RepresentativeCall Centre AgentCustomer Retention