He asked me about my experience. I told him I have been a Field Service I.T. professional for 35 years. He explained what the job entailed, at which point we both agreed that this interview was set up by a recruiter that didn't understand the I.T. industry that well.
Help Desk Representative Interview Questions
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Experiences and why you got into IT
If an end user can't access the internet what do you do?
How do you keep up to date with new technology?
What does a BSOD mean and how would you proceed to fix it?
What do you know about active directory
What mistakes have you made and how did you fix them?
I was not asked any difficult questions. I was only asked about what was on my resume.
Explain how you would go about troubleshooting a computer that turns on, but the screen doesn’t work?
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