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Help Desk Representative Interview Questions
3,949 help desk representative interview questions shared by candidates
How do you see you in 5 years?
Have you any question about our products ?
The toughest part was just the "pop quiz" he put me through. Asking basic technical and troubleshooting questions, how to start/stop services, how to troubleshoot network issues, what to do if a customer is unable to reach a webpage, etc.
basic questions
- Tell me about yourself - Talk about experience and how it fits here - Behaviour question
Typical IT questions Troubleshooting network connections Using could based systems Account management
None of the questions asked were out of the ordinary.
Nothing difficult about it.
What is a network DMZ mean?
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