Common customer service interview questions.
Help Desk Support Interview Questions
3,950 help desk support interview questions shared by candidates
What is your experience, if you have internship can you describe what you did?
Most questions were behavioural - give me situation when ... and how you dealt with it. Why Telus. Situational questions. And Role playing.
Difference between hardware and software
Respond to a situation in writing (this was done to check grammar)
How would you deal with an awkward customer
Name a project you was involved in
Name a situation where you had overcome a problem with an innovative solution
Tell me about yourself What’s a domain controller What’s multi factor authentication
I was given a few scenarios and was asked to explain how I would resolve them.
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