Standard questions: Strengths/Weaknesses, reviewing job history, questions with experience with ticketing systems and OS/platforms
Helpdesk Agent Interview Questions
1,767 helpdesk agent interview questions shared by candidates
Don't really remember the questions, but this experience was really memorable due to how unprofessional it was.
Tell me about yourself
1. What tools I have used till now. 2. Basic troubleshooting questions. 3. What will you do If a PC became slow.
What experience do you have in IT?
Pretty straight forward. Just know about PC networking, software support and customer service.
How would you troubleshoot a network issue?
Quelles sont vos prétentions salariales
What experience do you have
Do you have call center experience?
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