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Helpdesk Agent Interview Questions
1,766 helpdesk agent interview questions shared by candidates
How many hours would you be able to work.
situation based questions for communication assessment.
If a computer monitor is displaying picture, how would you go about solving this issue?
The only question I remember from the interview is, "what are your hobbies?"
technical side: Walk me thru steps to find a computer name.
Tell me about difficult customer case procedure (something like that).
Provide a list of networking protocols
If you don't know the answer to a technical issue, how do you approach it.
How would you deal in a high pressure situation?
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