"i'm tired of talking about computers, i need somebody who can adapt, what would you like to talk about".
Helpdesk Agent Interview Questions
1,766 helpdesk agent interview questions shared by candidates
Preferisci il lavoro in ufficio o in piccole trasferte in giro per la regione?
What would you do if a user's email got stuck in the Outbox in Outlook?
I was asked about my professional experience, work history, aptitude, and given a few hypothetical scenarios. I was also asked about my achievements outside my line of work.
There were none. I can't help it if they have convoluted business processes and procedures.
Tell me more about yourself.
How do I react to persistent and frustrated customers? Do I take it personal?
How will you describe yourself?
what you do in your previous position?
Customer service experience.
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