What is your previous experience with telepresence or Cisco/Polycom videoconferencing equipment?
Helpdesk Agent Interview Questions
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Describe yourself Name a situation that was difficult and how did you resolve it Are you comfortable to be handling large amount of phone calls
As a customer service personnel, how did you handle a difficult situation with a customer?
What experience do you have interacting with end users?
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How many years have you been with your present employer.
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