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Home Agent Interview Questions
6,950 home agent interview questions shared by candidates
Q. Why do you want to work from home? Q Why do you want to work for Sitel? Q How do you handle angry customer with real life example? Q Have you handled any situation where you corrected errors? Q. What do you expect great for customer service, example? Q Asked me to open three web page on browser. Sitel (CEO name), USAtoday(check weather), Youtube on which watch bread video and asked que from video.
why do you want to work from home?
Questions are the same as the other candidates shared. Make sure you study them.
What was the most stressful situationn in your life? Why Apple? How do you deal with rude customers? What are avantages of working at home?
I'm having trouble moving pictures from my phone to the computer. Can you help me?
very basic behavioral questions. a customer who was not happy with your service has asked for the manager how do you deal with and learn from this ? how do you think you can contribute to the world class service provided by applecare?
Why do you want to work in this role?
Truthfully none of the questions were really very difficult. The most important thing here is to make sure that your customer service is high. It's more important to be friendly than to be technical.
What is your greatest weakness? What do you struggle with on a day to day basis?
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