More on ITIL Incident management Process & Networking Concepts
Incident Interview Questions
781 incident interview questions shared by candidates
skill set which i have mentioned in the resume.
What are the SLA's followed in your earlier role?
Have you ever had to give your boss information you knew wouldn't go very well, how did you do it, what was the outcome?
There were no puzzle or game questions. No specific technical questions, but did ask for examples of my technical ability. Most questions asked about my experience and all were behavioral. As this was customer focused, many questions on examples with difficult customers and most stressful situation. Expect the standard "Why Microsoft?", as for any interview.
Asked about my background and my familiarity with certain tools.
Talk us through a scenario where you faced failure and tell us how you dealt with it and what you learned from it
Give an example of a critical incident you encountered within your service and how did you manage it
No hard technical on the spot questions, just a technical case study to gauge your abilities as an analyst.
Softskills - STAR method-type questions Tech skills - normal SOC/ IR tech questions with several scenarios
Viewing 431 - 440 interview questions