(1) éducation et année d'obtention de diplôme, parler des diplômes précédents s'il y e a? (2) parler de l'usage de Microsoft Office? (3) combien de langues et quel niveau pour chacune? (4) en quoi nous pensons d'être un bon candidat pour ce poste? (5) pourquoi Desjardins? Après la présentation, il y a 2/3 questions relatives au discours donné.
What is quality customer service according to you? How do you deal with an angry customer? How do you deal with customers not being familiar with insurance terminology? Explain a time you dealt with an irate customer.
Typical experience based questions - behaviour based.
When have you simplified a conversation or task for a customer or colleague
Why you choose Crius Consulting?
A time that you seek for information of a customer before you are able to suggest a solution to them.
Tell me about a time where you went above and beyond at your job?
Brief Introduction. What insurance advisor do
What value will bring to our team.
There only look at our attitude and communication skills.
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