If a user cannot Print, what process do you go through to troubleshoot the issue over the phone?
It Desk Interview Questions
1,680 it desk interview questions shared by candidates
He asked me if i knew SCCM, one of the main systems they use for asset management and OSD.
they asked me about my courses?
how will you manager a frustrated customer who is unable to solve their technical issue by themselves?
Can you assemble a computer
The interview questions were mainly about information technology, my knowledge, and my past work. But, also it was about camaraderie and how well I would fit into the culture.
How would you handle a user who thinks you are wrong.
Describe a time you were faced with a tough problem and how you handled it.
Tell me a bit about yourself
What got you interested in the IT field?
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