There were many interviews and many questions in each. Some examples: - Work Experience - What brought you to New Relic - What makes you tick basically -What would do in ___ situation
It Help Desk Interview Questions
892 it help desk interview questions shared by candidates
Name a time where you had to deal with a hard customer and how you handled it.
1) Have you used Microsoft Office? 2) What kind of ticketing system have you used? 3) How many tickets on average per have you done?
What is your biggest weakness?
What is good customer service? How do you handle an angry customer? What is one of your weaknesses? What motivates you for the help desk assistant job? Are you a team-player? and traditional questions...
What is the first thing you would do if you were told your website was down?
Not applicable if one is really motivated or ready for an interview.
What do you believe makes you a good fit for the role?
How well do I work with others?
Where do you see yourself in 5 years?
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