Went over resume and asked questions based on that. Also asked about how to handle customers having computer issues.
It Technician Interview Questions
2,397 it technician interview questions shared by candidates
The basic technicians test. So unnecessary for someone who was been a tech for over 20 years. If you have survived that long in the biz, you know what you are doing.
Have I ever encountered a difficult customer?
What my knowledge of differrent operating systems was.
How would you troubleshoot an internet connection reported as down?
If I have had any experience with Salesforce, or Jira.
Have you worked with deployment of workstations in an office building?
Dealing with senior staff, how am I at it, can I maintain a professional demeanor on the phone with them even if I am frustrated by their call?
About my previous experience and how i solve problems
Tell me something about yourself. How did you hear about this position? Why do you want to work here? Why did you decide to apply for this position? What is your greatest strength? What are your strengths and weaknesses? What do you know about this company/organization?
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