What do you do in your free time? (Icebreaker) Tell us about a time when you have had to make an objective and impartial decision. (Making Effective Decisions) Please provide an example of when you had to communicate a difficult or complex piece of information. (Communicating and Influencing) Describe a time when you have focused on improving the service that customers receive. (Managing a Quality Service) Are you a person that seeks new information? (Strength) How do you manage stressful situations? (Strength) How do you make impartial decisions? (Strength)
