What did i know about company, why i applied, what i was currently doing. Describe the team i worked with - size and work they did. Was also asked "what is your geeky obsession?". i thought this question was silly and not at all relevant, as what answer would be a good one? And given my years of experience, it didn't seem to fit. Also, the question seemed to suggest a very young staff with little in terms of diversity.
Manager Customer Service Interview Questions
2,596 manager customer service interview questions shared by candidates
questions were situation based related to affordable segment
To introduce myself and how I will suit the organization and the Job role.
Used STAR method, so be prepared with full examples.
In your own opinion, what is customer service? How can you improve a dissatisfied customer’s experience? Have you ever faced this situation in your previous experience? Describe a time you collaborated with a peer to solve a problem? What would you do if you didn’t know how to help a customer? How would you handle an upset customer? What was it about this position led you to apply?
What is your working style?
If you had $xxx budget, how would you use it?
Como me veia en 3 años en la empresa Que valor podria aportar
Standard form questions.
Why Do I want to leave my current job?
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