It was mostly describe a time questions.
Manager Customer Service Interview Questions
2,596 manager customer service interview questions shared by candidates
How would you handle an angry customer?
If you have to make a compromise between quantity and quality, what would it be, and how would you make the decision?
Name a time you dealt with a difficult customer.
All questions came from Walmart's Standard Manager question bank of 60 or more questions. I was asked about 20 questions to determine how I would respond to different scenarios and what experiences I have had with situations that were likely to occur in the job.
Give an example of how you improved a bad situation with a customer.
How would you describe an excellent customer service?
Script questions
what does integrity mean to you?
At your previous job how did you handle a difficult customer?
Viewing 301 - 310 interview questions