The store manager showed a sheet with lots of store numbers and used some jargon I wasn't familiar with, although I had been a business manager before. It was a little hard to follow and understand the Excel-type layout and listen to him.
Manager Trainee Interview Questions
3,680 manager trainee interview questions shared by candidates
tell me about time where you deal with a difficult customer
How have you gone out of the way to help a disgruntled customer?
situational questions.
What is your strongest attribute? How will that benefit hertz?
How much customer service experience do you have?
What would you do if you had to assist an irate customer?
What's something you enjoy doing? Sell me on the idea of doing that.
How do you deal with a difficult customer?
What is your definition of customer service?
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