What would you do if you had a co-worker not doing their job?
Member Advocate Interview Questions
1,132 member advocate interview questions shared by candidates
Tell us about an application or website that you have trained customers how to use.
What is the best/worst part of your day?
Where do you see yourself in the next five years.
One question they asked me was if a group came back with a high renewal, how would i handle it with the carriers.
What does customer service mean to you and how is that achieved in a bank setting?
What sort of lived experience do you have?
Why did you choose this location? And some other question that were dumb.
One of the questions they asked was a situational scenario to assess how I would handle a specific task based on my skills and past experience. It wasn’t just about giving the “right” answer, they were more interested in understanding my approach, thought process, and how I apply my skills in real situations. This made the interview feel more like a conversation rather than an interrogation, which I really appreciated.
how long were you at your current job
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