The most unexpected question was a soft skills question. "What is your greatest failure, and what did you learn from it?" or some variant thereof. Get used to it, this question will come up for all internal advancement opportunities as well, must be part of the leader manual. This came after the usual "Tell us about yourself, etc" passage, and was a bit of a mental disjoint with how the question was inserted into the interview.
Member Services Representative Interview Questions
6,384 member services representative interview questions shared by candidates
Are you okay with cleaning?
What skills do you have that will make you a good employee at PF?
What does customer service mean to you?
Why planet fitness?
Tell me about your Job experience
How did you deal with conflict with previous manager
Describe a situation where you have had to deal with an irate customer and how you handled it and the outcome?
Nothing unexpected. Essay Question: Briefly describe your short and long term goals.
Tell me about a time you had to handle an angry or aggressive customer.
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