Tell me about your average AHT over the month in addition to average inbound calls taken over the course of that month. Explain your scores.
Merchant Assistant Interview Questions
1,230 merchant assistant interview questions shared by candidates
Take me through your resume
A time you had a difficult customer and how you handled it
- how did you motivate someone disengaged in your team, how did you make another team to use this platform
Several locations of a large chain restaurant is contacting you now due to an error which occurred during onboarding. Explain how you would handle this situation.
A series of scenario questions (10-15) based on DD's biz model and specifically on the merchant side
Role play: I am a restaurant owner, sell me on DoorDash
Case Study question around what I would do to attract merchants to the platform and beat out competitors
Tell me about your experience using data to solve a problem or generate insights.
What’s your favorite startup? What's your life hack? (I was asked this twice) What is your proudest accomplishment? Is there any question that I didn’t ask that you thought i would? What do you think will be your biggest challenge joining DoorDash? Tell me about a time you failed.
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