Describe a situation where you had to deal with difficult people.
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Name a time that you needed to work faster than normal to get everything done on time.
No question was difficult but the same type of question was asked multiple time, for example, "tell of a time in the past when you were faced with a challenging task, how did you react and what was the outcome"
Are you able to recieve instructions from someone and then able to apply them to a situation.
All questions are very specific, requiring specific experience based responses.
None were difficult but I did choke on the last one with the 2nd manager and she gave me a moment to think about it while she made a quick call.
If you are helping one customer, but there is another one who needs help but you are by yourself, what are you going to do?
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tell me a little about yourself
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