Product Support Interview Questions

2,240 product support interview questions shared by candidates

*Background Check!!!! *General questions on past experience. *What do you know about Proofpoint? *How do you handle working with angry customers? *Would you be open to going into the office 2 to 3 days a week? *Linux Experience *E-mail Experience
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Product Support Engineer

Interviewed at Proofpoint

3.6
Nov 8, 2021

*Background Check!!!! *General questions on past experience. *What do you know about Proofpoint? *How do you handle working with angry customers? *Would you be open to going into the office 2 to 3 days a week? *Linux Experience *E-mail Experience

The interview began without any behavioral questions. Instead, the interviewer asked me to walk him through my resume and provide more details about my experience with SAML and OAuth. He then explained Proofpoint's policies and inquired if I was comfortable working under them, to which I agreed. When he asked about my salary expectations, I stated $67K, at which point I noticed a change in his body language. I wondered if my response had disqualified me. After a week without any follow-up, I realized I had been ghosted.
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Product Support Engineer

Interviewed at Proofpoint

3.6
Jul 16, 2025

The interview began without any behavioral questions. Instead, the interviewer asked me to walk him through my resume and provide more details about my experience with SAML and OAuth. He then explained Proofpoint's policies and inquired if I was comfortable working under them, to which I agreed. When he asked about my salary expectations, I stated $67K, at which point I noticed a change in his body language. I wondered if my response had disqualified me. After a week without any follow-up, I realized I had been ghosted.

Tell me about a difficult or challenging experience you had. Why do you want to work at TSMC? Tell me about a time you worked with a team or led a team. How do you handle disagreement or conflict in a team? Why are you interested in production support instead of design?
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Product Support Engineer

Interviewed at TSMC

3.3
Jul 1, 2026

Tell me about a difficult or challenging experience you had. Why do you want to work at TSMC? Tell me about a time you worked with a team or led a team. How do you handle disagreement or conflict in a team? Why are you interested in production support instead of design?

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