what are your strengths?
Product Support Interview Questions
2,239 product support interview questions shared by candidates
Tell me a time when you had to troubleshoot hardware.
If a customer had an issue how would you resolve it?
(I was an events student applying for a travel job) Why travel?
They asked about my past experience related to Technical Support.
Do you like the job or do you like to come and live in Germany?
Tell us about a specific time where you encountered a new or complex technical issue with a customer and how you went about troubleshooting that.
Share a recent example where you didn't have the answer to a customer question or how to handle a specific issue and how you found the answer or the help you needed.
What is an example of a time when you went above and beyond to help a customer?
Why you choose Facilio and if I recruit you. How you can contribute to our company?
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