Standard questions: walk me through your resume, describe your management style, etc.
Product Support Interview Questions
2,239 product support interview questions shared by candidates
Lead intro why webengage? tell me about the company? write a html code to print a name on the screen? write a sql code to select a certain column from the table? types of CSS? Do you know about RestAPI? if your yt app crashes how are you gona handle it? manager intro why you wana join webengage? To check you email skills he/she can ask you to write a emails to customer if you app is crashing and the customer cant use it and he has given a negative review on playstore how will you write a email so that a reason has been given for the crash and he could change his mind and give a positive review? Three situation may be given and how will you handle the task give a order? project based questions? Why this role??
related to HTML and CSS
What questions do you have about the role?
The questions included HTML, basic SQL query, regarding how APIs work and etc.
1. Intro 2. Projects 3. Write a code to display a particular word in html 4. How to insert image in html 5. SQL query to display only start 10 entries from database 6. SQL query to select a particular row from database 7. You downloaded a CSV file but it's blank how will you debug 8. Your YouTube crashes how will you debug
I did not continue the phone screening process so I didn't make it to the interview part.
What were some difficult situations you encountered in your previous jobs and how did you deal with them?
Explain a team that you have been on and why did it succeed. What are core components that a team needs
Describe a situation where you gave advanced technical support and what was the end result.
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