Why did you apply to this role?
Product Support Interview Questions
2,239 product support interview questions shared by candidates
Scenario based related to troubleshooting approach and processes
Tell me about yourself and your work experience from the start
Previous technical support experience.. behavioural questions
We do a lot of overtime are you wiling to do the overtime?
What was the most difficult issue you've encountered in the past and how did you resolve it?
Are you willing to work OT, weekends, holidays if necessary?
Tell me about a time when you made a mistake with a customer and resolved it
Do you have a pulse?
Was asked for a past experience when I had to get group consesus on an unpopular decision.
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